The Settings menu is where the most useful features lay, though whether or not you actually find them useful is a matter of opinion. Whether you’re in an open office or on a crowded flight, active noise canceling (ANC) means you only hear what you want to. Our sales team will get back to your inquiry within 24 hours. If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. It is like the phone is mute! Meaning - the sound is going *somewhere* - but where??? A cloud service that delivers device insights and management vital to optimizing workplace experiences. Here is the answer: Up to 24 hours listen, 20 hours talk, up to 1 month standby time, Up to 98 feet (30 meters) with Class 1 enabled device, Dual-paired four mic DSP noise cancelling technology, dual- mode active noise cancelling (ANC) technology, mobile wideband compatibility, A2DP, AVRCP, HFP, HSP, SoundGuard® DIGITAL: protects against sound levels above 118dBA; Anti-startle (during calls) detects and eliminates any large sudden increase in signal level; Time-Weighted Average prevents average daily noise exposure from exceeding 85dBA*, Call answer/ignore/end/redial, mute, volume +/-, Bluetooth pairing, ANC 1/2, open mic, smartphone VPA access, power on/off, B8200: Certified for Skype for Business and optimized for Microsoft® Lync®. Sound like the professional you are with Poly Sync 20 USB/Bluetooth smart speakerphone—for remarkable audio anywhere. Also See for Plantronics Savi 8200 Series. Customize your headset with Plantronics Hub for desktop. Customisable options: The Plantronics Voyager 8200 UC Headset can connect with the Plantronics Hub app for Android and iPhone. Learn about the features, benefits and technical specifications of the Voyager 8200 UC. Listen to music or hear conversations at their very best—from high to low tones and everything in between. 2 - Firmware update - it already had the latest version. Mike. Hi again, Tune in to what matters. Try installing Plantronics Hub on PC from www.plantronics.com/software and locate the device setting called “Streaming Audio (A2DP)”. Related Manuals for Plantronics Savi 8200 Series. Voyager 8200 UC Features. Find our resources, downloads, and software, or contact support for more assistance. I bought it because I was told that it can connect to two devices at the same time, for example, PC and Android Phone. Thanks again for trying to help! This headset cost me a lot of money and I bought it out of my own pocket to have the best of the best. Any other solutions? Poly solutions provide excellent audio quality for both you and those on the other end of the call – no matter your platform of choice. If you have a Hub for Linux, please let me know where I can download. One updated, it is back to working. Find all Poly support information for the Voyager 8200 UC, including software updates, troubleshooting tips, user guides, and more ... with the sophisticated noise canceling and immersive stereo sound of the Plantronics Voyager Focus UC Stereo Bluetooth headset. Thanks, Now you can huddle happy in smaller rooms and connect easy in conference rooms whatever video collaboration software you use. 8 - When the bluetooth is connected on both phone and pc and I try to hear media on the phone, not only I don't hear anything on the headset, I don't hear anything from the phone itself either! Whether you’re listening to your favorite playlist or your client’s voice, you’ll be happy wearing the Voyager 8200 headset. The streaming audio is definitely turned on. Charge Your Headset Talk Time Headset Battery Status Pair your headset Auto Connect Feature Load software Plantronics Hub configurable settings The … Contact us or a certified partner in your area today to get started. I lost the abbility to hear media on the phone. Hi lcollins, thank you so much for your reply. I am not sure I am posting in the right place, if not, I am sorry. And Plantronics Manager Pro gives IT teams remote management, headset inventory and usage monitoring. Plantronics Voyager 8200-UC Stereo Bluetooth Headset Problem. Then a strange problem started to occurr. Learn more about Close Conversation Limiting. Is it solid blue, flashing blue, flashing purple, etc.? Things we tried: Block out background noise and look good with ANC in a sleek, boomless design. Plantronics Manager Pro suites supported. The Savi 8200 Series headset system makes call management effortless with three-way connectivity that lets you switch seamlessly between all of them. Learn More. Plus, hi-fi stereo and dual-mode ANC cut distractions while boom-free dual-paired microphones keep the focus on your voice. Please let me know if you can help. I'm having same issue as well. When it’s time to focus, get in the zone. One more thing, when the issue occurs, what is the status of the BT600 LED? And update - I need it so badly that I bought a new one - following the advice that the headset was faulty...and...same problem :-(. 5 - For a short while, if someone called me on the phone and I answered with the headset, for some reason a few minutes after the phone call was over, I had media back on the phone, together with the PC. Built for UC applications and softphones from Avaya, Cisco, Skype and others, USB charge cable, 3.5mm audio cable, BT600 USB Bluetooth adapter, carrying pouch, Bluetooth 5.0 with BLE Bluetooth Profiles used: A2DP, AVRCP, HFP, HSP. And to pause your media player or mute a call, take it off. I bought it because I was told that it can connect to two devices at the same time, for example, PC and Android Phone. Poly is certified (when offered) with all major communication platforms. https://www.poly.com/us/en/support/knowledge-base/kb-article-page?type=Troubleshooting__kav&lang=en_US&urlName=KB24025&t=all&k=BT600 Hi there - yes it is. Headsets PLANTRONICS SAVI GO User Manual. I am pairing with the BT600, not directly to the PC. Voyager 8200 UC features Soundguard Digital to protect users’ hearing and improve listening comfort while maintaining natural sounding speech. Also, what phone make/model? Noise canceling with close conversation limiting, Savi 8210 (Mono): 115 g; Savi 8220 (Stereo): 160 g; Savi 8240/45 (Convertible): 21g (over-the-ear), Call answer/end, mute, volume +/-, ANC on/off, power on/off, Savi 8200 Office Series: All in one base combines charger with 3-way connectivity to computer-desk phone and mobile phone; Savi 8200 UC Series: Desktop charger with separate USB DECT adapter for a single connection to a computer. Ensure it is set to On. Sending it back and then back to me again would cost me as much as buying a new headset. All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms – we just work. Now you can huddle happy in smaller rooms and connect easy in conference rooms whatever video collaboration software you use Now you can huddle happy in smaller rooms and connect easy in conference rooms whatever video collaboration software you use. Let’s face it: the audio on your laptop and smartphone aren’t great. I installed HUB on the desktop (PC) and it showed that there were firmware updates.